Siebel Approval Manager


Siebel Approval Manager (SAM) is a stand-alone application from Oracle that provides users with an approval process

to manage approvals of development work. For example, developers can use SAM with an associated issue tracking

system (such as Bugzilla, Jira) to fix issues (or bugs). 


When developers have bug fixes or customizations to deliver, they need to check the fixes or changes into their

Software Configuration Management for source code systems (or SCM systems), so they would use SAM to create

an approval request record, and that approval request record gathers approval manager, approval committee, QA

approvals, or the whole approval process. When the request approval is complete, SAM can initiate the check-in process

to check the bug fix into the Software Configuration Management system.


Oracle does not provide any solution for integrating cloud application like JIRA cloud with SAM